WHOIS records play a crucial role in providing key details regarding the ownership and management of a particular IP address. With IPXO, you can take control of the WHOIS records for your leased IP addresses. 
 
When assigning a subnet to an Autonomous System Number (ASN), we offer a couple of possibilities for you to consider:  

  1. In the subnet assignment window, you will find a checkbox that allows you to create a WHOIS inetnum with your company details (refer to the screenshot below). You have the option to choose between two alternatives: 
    • Expose your company details in WHOIS 
    • Keep the company details private 
  1.   Alternatively, you can also choose to keep default WHOIS details. 

 
To accomplish this, you can easily follow the steps outlined in the article How to assign IPs to your infrastructure. Within the article, you will find instructions on how to choose and set up your desired WHOIS configuration.

Create WHOIS inetnum block

Important note: This feature is only applicable to subnets obtained from RIPE NCC and ARIN. If your subnet is acquired from another RIR, you can contact our Product Support team to request the desired changes. 

WHOIS Information Update and Approval Process for IP Lease Subnets

At IPXO, ensuring compliance with WHOIS regulations and maintaining transparency across all IP leasing processes are top priorities. This outlines the approval process for updating WHOIS information on leased subnets, particularly when the IP leasee wants to use details from their ISP or customer.

Key Points to Understand

  • Approval Requirement: When the IP leasee intends to update WHOIS data to reflect information from their ISP or customer (an entity other than themselves), explicit approval from that entity is required.
  • Approval Process: The IP leasee must email the ISP or customer directly, requesting approval for the use of their information in the leased subnet’s WHOIS. This email must also include [email protected] in CC, allowing IPXO to validate the approval.
  • Actions After Approval: Upon receiving confirmation of approval from the ISP or customer, the IPXO team will perform the requested WHOIS updates.
  • Allowed WHOIS Updates by Registry: The extent of WHOIS changes varies depending on the registry (RIPE NCC, ARIN, APNIC, AFRINIC, or LACNIC).

If you wish to modify your WHOIS details during an active lease, feel free to reach out to our Product Support team for assistance. It’s important to note that certain fields cannot be altered due to limitations imposed by Regional Internet Registries (RIRs) and IPXO’s own restrictions. For instance, we are unable to modify abuse-c contacts upon request. 

WHOIS Update Guidelines by RIR

RIPE NCCRIPE NCCARINAPNICAFRINICLACNIC
ALLOCATED PASUB-ALLOCATED PANetwork NameNetnamenetnameOrganization Name
CountryOrgOrigin ASDescriptionDescriptionResponsible person
Admin-CDescriptionOrg NameCountryCountryCountry
Tech-CTech-CAddressAdmin-CAdmin-CPhone number
RemarksAdmin-CCityTech-CTech-CCity
DescriptionRemarksState (Mandatory for US)OrgAddress
GeolocGeolocCountryRemarksHouse/Flat number
GeofeedGeofeedPostcode (Mandatory for US)Trade name
CountryPublic CommentsSector

Key Notes for IPXO Clients

  • Always ensure proper approval from the ISP/customer if using their WHOIS information.
  • Add [email protected] to the CC of approval emails to facilitate validation.

The process of updating WHOIS information for leased subnets is straightforward when approvals are in place. By following these guidelines, IPXO ensures compliance with registry policies while facilitating a seamless IP leasing experience.

For further assistance, contact [email protected] or consult the relevant registry guides within this article.