Follow the instructions below to learn how to terminate/remove a subnet from IPXO if you are an IP holder or an IP lessee.

Terminate monetized subnets from the IPXO Portal

Step 1: Log in to the IPXO Portal

Go to ipxo.com/portal/login, enter your login credentials and click Log In.

Step 2: Access My Monetized IPs

Click My Resources (IPAM) in the menu at the top and then click My Monetized IPs. 

Here, you can find all of your monetized subnets. The leased subnets have a green line in the Earnings column. The subnets that are not leased, are available for termination. 

IPXO My Resources (IPAM) drop-down menu with My Monetized IPs shortcut chosen.
How to access the My Monetized IPs menu in the IPXO Portal

Step 3: Select the subnet for termination 

Identify the subnet you wish to terminate, click the three dots icon on the right and then click Terminate. 

Terminate button in the IPXO Portal's My Monetized IPs menu.
The Terminate action button in the Subnets list within the My Monetized IPs menu

Step 4: Terminate the subnet 

Click Terminate in the Subnet termination request window.

Terminate button to terminate/remove a subnet from IPXO
How to Terminate a subnet in the IPXO Portal

Note: Once you confirm termination, your IP addresses will be removed from the IPXO Platform within about 1 hour. 

What to do if you want to terminate a subnet before the set Expiry Date?

These are the conditions you need to be familiar with if you wish to terminate/remove a subnet from IPXO:

  1. The subnet is not leased 
  2. The subnet is leased/partly leased (with 3-month notice) 
  3. The subnet is leased/partly leased (without 3-month notice) 

1. The subnet is not leased 

If you want to terminate a subnet before the Expiry Date, and the subnet is not leased, per our Terms of Service, you can terminate it at any time before the beginning of the Lease period. 

2. The subnet is leased/partly leased (with 3-month notice) 

According to the IPXO Terms of Service section H. Amendments and termination, point 4.: 

The IP HOLDER shall be entitled to terminate the Lease with a notice period of 3 (three) months, but the termination of the Lease before its expiry will incur cancellation penalties. IPXO has the right to charge a notified cancellation fee, calculated based on IPXO’s commission fee (based on size of active Lease), multiplied by the number of months of the Initial period and number of active Leases.  The Payouts of Lease which is to be terminated, are no longer calculated. 

3. The subnet is leased/partly leased (without 3-month notice) 

According to the IPXO Terms of Service section H. Amendments and termination, point 5.: 

The IP HOLDER agrees that stopping any active Lease without a prior notice of 3 months will incur instant cancellation fee, calculated depending on the number of active Leases disrupted for 12 months, whereas the penalty fee of one disrupted active Lease for one month will be based on the price of IP Numbers, set by IP HOLDER. 

Note: This article is for reference purposes only and might not represent up-to-date information. Please refer to Terms of Service for up-to-date information! 

Feel free to contact us via help.ipxo.com for more assistance regarding subnet termination.

Terminate leased subnets from the IPXO Portal

If you are an IP lessee, you can terminate your leased subnets by the End of the billing cycle or Immediately. Follow these instructions if you wish to remove your subnets.

Step 1: Log in to the IPXO Portal

Go to ipxo.com/portal/login, enter your login credentials and click Log In.

Step 2: Access My Leased IPs

Click My Resources (IPAM) in the menu at the top and then click My Leased IPs.

Here, you can find and manage all your leased subnets.  

Screenshot of IPXO portal with instructions how to access My Leased IPs.
How to access the My Leased IPs menu in the IPXO Portal

Step 3: Terminate the subnet

Identify the subnet you wish to terminate, click the three dots icon on the right and then click Terminate. 

Screenshot of IPXO portal with instructions how to terminate a subnet.
How to terminate a subnet

Note: Once you proceed, you will be asked to select the service termination time: End of the billing cycle or Immediately.

Screenshot of IPXO portal with instructions how to choose a service termination time.
Subnet termination request form on the IPXO Portal

End of the billing cycle: If you select this option, the subnet will remain active until the end of the ongoing billing cycle. The upcoming invoices for the terminated subnet will be cancelled. If you decide not to lease the subnet for the upcoming month, please select this option.

End of the billing cycle option with an arrow pointing to it.
End of the billing cycle service expiration time

Immediately: If you select this option, the subnet will be terminated within 30-60 minutes and any pending invoices for the subnet will be cancelled. Please select this option if you wish to cancel subnets that are being refunded or returned to the Platform for other reasons.

Note: If you choose to terminate before the subnet's expiration date, the remaining paid amount will not be returned automatically.  

How to stop the announcement 

Once the subnet is terminated on your account, you will be informed about the termination via email. Once that is done, you must make sure it is not announced by your service provider (ASN) to avoid using the subnet without service renewal. In case the subnet is announced without service renewal, an additional invoice might be generated to cover the subnet's usage without renewal.  

Please refer to our Terms of Service for more information about subnet termination and contact us via help.ipxo.com for further assistance.